Privacy Policy

Effective Date: 1 June 2026

Welcome to Casino Adelaide. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website located at https://www.casinoadelaide.au (the "Site"). We are committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and any other applicable privacy laws.

1. Information We Collect

We may collect the following types of personal information from you:

Identity Information: such as your name, date of birth, and gender.
Contact Information: including your email address, phone number, and postal address.
Account Information: username, password, and other registration details.
Payment Information: credit card details or other payment method information necessary to process transactions.
Usage Data: information about how you use our Site, including IP address, browser type, pages visited, and time spent on pages.
Marketing Preferences: your preferences regarding receiving marketing communications.

2. How We Collect Your Information

We collect personal information directly from you when you:

Register an account or create a profile on our Site;
Make a deposit, withdrawal, or other transaction;
Contact our customer support;
Subscribe to newsletters or marketing communications;
Participate in promotions, contests, or surveys;
Use our Site, through automated technologies such as cookies and web beacons.

3. Use of Your Information

We use your personal information to:

Provide and maintain our services, including account management and payment processing;
Verify your identity to comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations;
Improve and personalise your experience on our Site;
Communicate with you, including responding to your inquiries and sending important updates;
Send promotional materials and offers, where you have consented to receive them;
Detect, prevent, and address fraud, security issues, or other illegal activities;
Comply with applicable laws and regulations.

4. Disclosure of Your Information

We may disclose your personal information to:

Our service providers and partners who assist us in operating the Site and providing services (e.g., payment processors, IT service providers, marketing agencies);
Regulatory bodies, law enforcement, or government agencies as required by law;
Third parties involved in the event of a business transfer, merger, or acquisition;
Other parties with your consent or at your direction.

All third parties to whom we disclose your information are required to handle your information securely and in accordance with applicable privacy laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse Site usage, and deliver personalised content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have certain rights under Australian privacy laws, including the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent to marketing communications;
Request deletion of your personal information, subject to legal and regulatory exceptions;
Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

9. International Transfers

Your personal information may be transferred to and stored in countries outside Australia. When we do so, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically. The updated Privacy Policy will be effective as of the date indicated at the top of this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Casino Adelaide Privacy Officer
Email: [email protected]
Phone: +61 8 1234 5678
Address: 123 King William Street, Adelaide, SA 5000, Australia